Revenue Cycle Management Transformation Senior Manager

• Bachelor's degree in finance, accounting, healthcare administration, or a related field; and 8+ years of experience in revenue cycle operations, healthcare finance, or healthcare-focused strategy consulting, including hands-on experience in one or more back- or middle-office RCM functions (e.g., coding, billing, denials management, cash posting, or AR follow-up);or equivalent combination of education and experience.
• MBA, MHA, or other advanced degree; experience leading RCM transformation initiatives delivered in partnership with external consulting firms, including outsourcing/managed-services evaluation or AI/automation adoption; experience with Epic revenue cycle modules and reporting tools (e.g., Resolute HB/PB, Slicer Dicer, Cogito).

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• N/A

• CRCR (Certified Revenue Cycle Representative), CHFP, or similar revenue cycle/healthcare finance certification.
• Deep working knowledge of back- and middle-office revenue cycle functions—including coding, charge capture, hospital and professional billing, cash posting, denials management, and AR follow-up—and how they interact to drive cost to collect and net revenue.
• Ability to partner effectively with external consulting teams, translating consulting frameworks and recommendations into operationally credible process and organizational designs.
• Skill in building and interpreting financial models that quantify cost-to-collect and net revenue impact, and in tracking benefit realization against defined program targets.
• Working knowledge of Epic revenue cycle modules and reporting tools sufficient to independently validate underlying data and findings.
• Ability to operate independently and with sound judgment in ambiguous, fast-paced transformation environments, and to lead workstreams without formal authority over the teams involved.
• Ability to build credibility and influence revenue cycle operations leaders and staff who are not direct reports, and strong written and oral communication skills sufficient to present complex findings to Finance and Revenue Cycle leadership.
• Ability to apply structured project management methodology to plan, execute, and track complex, multi-workstream initiatives.