DOURVerified

Retail Store Manager (Sportswear Brand)

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Summary

At least 3 years
The applicants should have experience in the following business area(s): Retail Store

Candidates with relevant experience in the Sportswear/Fashion/ Lifestyle retail sector will be preferred.
Minimum 3 years of experience in a retail store as a Store Manager or in a similar designation.

Sales & Revenue Generation
- Drive showroom revenue to achieve and exceed daily, weekly, monthly, and annual sales targets.
- Maintain a minimum 100% performance efficiency on turnover estimates and key metrics (e.g., pairs sold, average transaction value).
- Analyze performance data to identify sales trends, clear slow-moving inventory, highlight new arrivals, and execute corporate promotional campaigns.

Daily Operations & Administration
- Oversee day-to-day showroom management, enforcing opening/closing checklists, facility maintenance, visual presentation, and premises security.
- Maintain complete accuracy in cash control, daily balance sheets, stock registers, and billing records; execute prompt daily bank deposits.
- Prepare and submit detailed daily, weekly, and monthly performance and inventory reports to the Head Office.
- Ensure full compliance with company policies, financial audits, and operating regulations.

Inventory & Asset Management
- Monitor inventory velocity, manage stock aging, and minimize shrinkage or inventory discrepancies.
- Hands-on experience with POS software systems, basic Microsoft Office tools (specifically MS Excel for reporting), and business communication platforms.
- Coordinate seamlessly with the central warehouse to ensure timely stock requests, replenishment, intake, and inter-store transfers.
- Safeguard all company assets, including furniture, fixtures, point-of-sale systems, and physical merchandise.

Team Leadership & People Management
- Lead, motivate, and direct showroom staff to foster a productive, customer-centric team environment.
- Manage shift scheduling, monitor attendance and discipline, and enforce strict personal grooming and professional dress standards.
- Conduct regular performance reviews, team briefings, and continuous on-the-job training to build product knowledge and sales proficiency.
- Willingness to relocate or accept store transfers as determined by business requirements.

Merchandising & Brand Experience
- Execute visual merchandising guidelines to maintain product display standards, optimal layout, and brand consistency.
- Deliver customer service that maximizes satisfaction and drives brand loyalty.
- Handle customer complaints, product returns, and warranty/claim procedures efficiently and professionally.