The Breakroom is looking for experienced, responsible, and result-oriented Restaurant Managers to oversee the overall operations and performance of its restaurant outlets in divisional cities across Bangladesh.
- Manage the overall daily operations of the assigned restaurant outlet.
- Ensure excellent customer service, consistent food quality, cleanliness, hygiene, and operational discipline.
- Lead, supervise, schedule, and evaluate outlet employees.
- Prepare duty rosters and monitor employee attendance, grooming, discipline, productivity, and performance.
- Ensure the achievement of sales targets and continuous improvement in customer satisfaction.
- Handle customer complaints and resolve operational issues promptly and professionally.
- Monitor daily sales, cash collections, discounts, refunds, void transactions, and closing reports.
- Control food costs, labor costs, wastage, breakage, pilferage, and other operating expenses.
- Ensure proper requisitioning, receiving, storage, stock control, and utilization of materials.
- Conduct regular stock counts and investigate shortages, excessive usage, or unusual variances.
- Ensure compliance with approved recipes, portion sizes, service standards, company policies, and SOPs.
- Maintain food safety, personal hygiene, sanitation, and workplace safety standards.
- Train, guide, and motivate employees to improve productivity, service quality, and operational efficiency.
