Responsible- Internal Auditor

Job Purpose

To conduct independent operational audits across assigned areas, covering Retail Showrooms, Warehouses, Service Centers, Wholesale Dealer Points, and other company-owned operations. The role will identify operational, financial, compliance, and fraud-related risks; recommend corrective actions; and monitor the implementation of audit recommendations to strengthen internal controls and minimize business risks.

Key Responsibilities

• Conduct scheduled operational audits of Retail Showrooms, Warehouses, Service Centers, Wholesale Dealer Points, and other assigned business operations in line with the approved annual audit plan.

• Review operational processes, internal controls, cash management, credit/HP accounts, collection practices, inventory, assets, and compliance with company policies and procedures.

• Identify control weaknesses, irregularities, fraud indicators, and high-risk/vulnerable branches, and recommend appropriate corrective and preventive measures.

• Prepare comprehensive audit reports highlighting audit findings, root causes, management responses, recommendations, and agreed action plans.

• Follow up on outstanding audit observations and monitor timely implementation of agreed corrective actions.

• Monitor cash handling and collection activities and identify high-risk Hire Purchase (HP) accounts, unusual transactions, and potential fraud risks.

• Monitor inventory and asset controls, including aged/obsolete/defective inventory, reject parts, LHI (Leasehold Improvement) bills, and other operational assets.

• Review and monitor the disposal of aged, obsolete, and defective inventory in accordance with established policies and procedures.

• Evaluate Service Center operations, including spare-parts availability, process compliance, and operational efficiency, and recommend improvements to ensure timely customer service fulfillment.

• Assess the risk profile of assigned branches/locations and coordinate with field management to ensure effective implementation of risk mitigation plans.

• Conduct and coordinate awareness/training sessions for Branch Managers and relevant stakeholders on operational risk management, internal controls, fraud prevention, and audit compliance.

• Facilitate and participate in regular ACC (Area Coordination Committee) meetings and monitor the implementation of agreed decisions and action points.

• Maintain effective working relationships with Area/Branch Management and other relevant stakeholders while ensuring audit independence and objectivity.

• Provide timely updates to management on significant risks, recurring audit issues, and emerging operational concerns within the assigned area.