Remote Facebook Moderator

Company Description ACT Education & Visa Consultants is a growing education and migration consultancy focused on supporting individuals seeking study and career opportunities in Australia. The organization provides professional guidance on educational pathways, visa options, and career planning, helping clients make informed decisions about their future. As a rising consultancy, ACT Education & Visa Consultants emphasizes personalized service, up-to-date information, and ethical practices. Team members work in a collaborative environment where client success and clear communication are central to daily operations.

Role Description This is a full-time, on-site Facebook Moderator role based in Dhaka, Bangladesh. The Facebook Moderator will monitor page activity, review comments and messages, and ensure that all interactions align with company guidelines and community standards. Daily responsibilities include responding to inquiries in a timely and professional manner, removing inappropriate or harmful content, and escalating complex issues to the appropriate team members. The role also involves supporting basic content posting, reporting on page performance and common user questions, and collaborating with education and visa consultants to provide accurate information to prospective clients. The moderator will help maintain a positive and informative online presence that reflects the company’s values and services.