Recurring Revenue Collections Specialist at SMB Team | chakrie

Requirements

Additional Requirements

At least two years of experience in billing, collections, accounts receivable, or a closely related accounting role.
Experience supporting a subscription, recurring revenue, or similarly high-volume billing environment.
Hands-on proficiency with QuickBooks Online.
Experience using HubSpot to maintain customer records and track customer activity or workflows.
Strong Excel or Google Sheets skills, including pivot tables, lookup functions, filtering, and reconciliation of large datasets.
Working knowledge of accounts receivable, payment application, account reconciliations, and basic general ledger accounting.
Experience managing customer requests through a ticketing system or structured service queue.
Ability to process frequent account changes accurately while managing competing deadlines.
Strong written and verbal communication skills, including the ability to handle sensitive collection conversations professionally.
Demonstrated ability to investigate discrepancies, document findings, and follow issues through resolution.
Experience in a SaaS or other MRR-based business.
Familiarity with subscription billing platforms, payment processors, and integrations between CRM and accounting systems.
Experience with prorated billing, mid-cycle upgrades, credits, and complex customer billing arrangements.
Exposure to deferred revenue, revenue allocation, and month-end close support.
Associate’s or bachelor’s degree in accounting, finance, business, or a related field, or equivalent practical experience.
Attention to detail: Identifies small discrepancies before they become customer or accounting problems.
Analytical judgment: Uses data to investigate issues
and explain results.
Organization and ownership: Manages high transaction and ticket volumes while maintaining accurate records and reliable follow-through.
Customer communication: Explains financial information clearly and handles disputes and collections with professionalism.
Accounting discipline: Follows established policies
and recognizes when an issue requires review or approval.

Responsibilities

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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Recurring Revenue Collections Specialist

Summary

Requirements

Additional Requirements

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Summary

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Additional Requirements

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