Quality Process Specialist II

• Bachelor’s degree, applicable certification or equivalent experience.
• Typically requires 5-8 years of professional experience, and general proficiency with tools, systems, and procedures required to accomplish the job.
• Travel: Substantial - 50%
• Work Schedule: Standard Hours

Career Band: Professional

Jobs on this career band have a knowledge management focus and are primarily responsible for results achieved through their own work. Requires the application of theoretical knowledge, typically gained through formal education or equivalent work experience that provides knowledge of and exposure to fundamental theories, principles and concepts of a defined profession. Jobs at higher career levels may guide small teams in their area of subject matter expertise. Jobs at the at the most senior levels of this career band set disciplinary strategy within their areas of expertise.

• Problem Solving: Solves a variety of problems that may be somewhat difficult and varied in nature. Consults with staff members on more complex issues.
• Decisions: Exercises judgment within defined parameters to make decisions on tasks with limited scope or complexity. Receives moderate level of guidance and direction on complex tasks.
• Knowledge: Working knowledge of the principles, practices and concepts within own job discipline; has broadened capability through practical experience in applying theories.
• Business Acumen: Understands key business drivers; demonstrates knowledge of the organization and processes; uses this understanding to accomplish their own work.
• Communication & Influence: Explains and simplifies complex information to others; leads the coordination of information to ensure ongoing process or program execution.
• Impact: Impact is typically limited to the department.
• Leadership: No supervisory responsibilities.

Typical Office: Operates in a typical office environment, routinely uses computer and other standard office equipment.

Typical Office: Generally sedentary for prolonged periods, may occasionally require ability to move about or adjust/move items weighing up to 10 lbs. in all directions; Constantly requires ability to communicate with others to exchange information.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.