Product Operations Specialist

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility ill be a critical link between a company's product team and other internal teams, as well as with customers., contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

• Will oversee and manage recipe cards administrative and editorial processes
• Will be responsible for menu checks, updates, etc.
• Will coordinate with all relevant stakeholders
• Will upload all recipes and meal choices to our online recipe database
• Update and maintain trackers as a core of the product operations process
• Maintaining, organizing, cleaning and upkeep of data.
• Report any data issues to the team
• Keeps data updated in the different sources
• Contributes to team effort by accomplishing related results as needed
• Perform ad-hoc, once-off admin processes such as updating Excel tables as needed.

What you’ll bring

• Earn a Bachelor's degree in Business Administration, Communications, Information Management, or a related field.
• Possess 1-2 years of experience in roles involving administration, project coordination, or operations management.
• Demonstrate proficiency in using databases, spreadsheets, and other content management systems.
• Having familiarity with recipe management or food service operations is advantageous but not mandatory.
• Show proficiency in Microsoft Office Suite, particularly Excel, and other data management tools like Google Sheets.
• Prior experience with online recipe databases, CMS platforms, or similar software is highly desirable.
• Possess strong communication and interpersonal skills.
• Demonstrate strong attention to detail and organizational skills.
• Show the ability to work independently and manage multiple tasks simultaneously.
• Be adaptable and willing to take on ad-hoc administrative tasks as needed.