Ultimate Organic Life Limited, a concern of JK Lifestyle Limited is looking for Product Knowledge & Sales Trainer, To design and deliver structured training across three core areas — food and nutrition knowledge, soft skills, and sales capability — for UOL employees, ensuring frontline staff can accurately advise customers, communicate professionally, and drive sales performance in line with company standards.
Key Responsibilities:
Designs and delivers training on food and nutrition facts, ingredient information, nutritional labeling and dietary claims for sales, customer service and warehouse staff.
Develops product fact sheets and quick-reference nutrition guides in coordination with Quality Assurance and Product Sourcing teams.
Ensures employees can accurately explain nutrition facts and health claims to customers in line with company and regulatory standards.
Designs and conducts soft skills training on communication, customer handling, professional etiquette, teamwork and workplace conduct.
Builds employees' confidence in handling customer queries, complaints and difficult conversations professionally.
Reinforces company culture, grooming standards and service mindset through structured training sessions.
Delivers sales training on techniques, upselling/cross-selling, product positioning and objection handling.
Trains staff on achieving sales targets, promotional campaign execution and customer conversion at outlet level.
Coaches underperforming staff and outlets through on-floor observation and targeted refresher sessions.
Conducts onboarding training for new joiners across nutrition, soft skills and sales, along with periodic refresher sessions for existing staff.
Assesses training effectiveness through pre/post-training tests, on-floor evaluation, mystery shopping and feedback data, refining content accordingly.
Supports new outlet/center launches by ensuring frontline staff are fully trained across nutrition, soft skills and sales before go-live.
Coordinates with Marketing, Digital Commerce and Sales teams, maintains training records, supports new outlet launches, and reports training coverage and impact to HR/L&D leadership.
Work at office
Full time
Dhaka (Aftabnagar)
Applications for this job are handled on the company's own website.
এই চাকরির জন্য বিজ্ঞাপনদাতা ব্যক্তি/প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে কিংবা নিয়োগ প্রক্রিয়া চলাকালীন কোন প্রকার হয়রানিমূলক (শারীরিক/মানসিক) আচরণ করলে অতিসত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য কোন ব্যক্তি/প্রতিষ্ঠানকে অর্থ প্রদান করবেন না। চাকরিকালীন কোন প্রকার হয়রানির (শারীরিক/মানসিক) সম্ভাবনা থাকলে সেখানে জয়েন করবেন না। কোন প্রকার অর্থ লেনদেন বা নিয়োগদাতা কর্তৃক হয়রানির দায়িত্ব Chakrie বহন করবে না।
Tell us at once if the advertiser asks you for money, or behaves in any harassing (physical or mental) way during hiring — or report the job. Never pay anyone to get a job. Do not join anywhere you see a risk of harassment. Chakrie takes no responsibility for money changing hands, or for harassment by an employer.