Policy Support Specialist, Ads & Monetization Ops

• You have 2+ years of experience in an operations role supporting ad review, content moderation, policy enforcement, or a related area.
• You have experience developing new workflows, improving processes, and turning operational challenges into practical solutions.
• You communicate clearly and can synthesize complex information for different audiences, including during sensitive or time-critical escalations.
• You work effectively with cross-functional partners and can independently manage priorities and solve problems.
• You bring strong analytical skills and can use qualitative and quantitative information to identify patterns and inform decisions.
• You are adaptable and comfortable working through changing priorities and ambiguity.
• You are comfortable reviewing sensitive or potentially disturbing content as part of your work.
• You are fluent in English. Experience working with external vendors or using tools such as Salesforce, SQL, or AI-enabled tools can be helpful in this role.

Where You'll Be

• This role can be based in San Francisco or NYC
• We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.

The United States base range for this position is 82,652–118,075 USD, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, paid flexible holidays, and paid sick leave. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.