Operations Manager, Texas

Essential

• Experience managing industrial, field, logistics or service operations.
• Experience leading shift-based operational teams.
• Demonstrated people leadership including recruiting, onboarding, coaching and performance management.
• Strong operational planning and execution skills.
• Comfortable owning real-world operations where uptime and customer experience matter.
• Strong safety and quality mindset.
• Hands-on and comfortable working directly with equipment, operators and customer teams.
• Able to build structure in an environment where processes do not yet exist.
• Strong customer communication skills.
• Willingness to travel when operationally required.
• Professional fluency in English and authorization to work in the United States.
• Experience from heavy equipment operations, warehousing, logistics, material handling, mining, construction, manufacturing, fleet operations, field service, industrial automation or robotics.
• Experience recruiting and managing forklift, wheel loader, heavy equipment or similar operators.

What success looks like

• Hive has built a strong initial US operator organization.
• Live customers have reliable operational coverage and clear escalation paths.
• Operators are properly trained, supported and held to clear standards.
• Shift planning and staffing are predictable and scalable.
• Operational incidents are handled quickly and systematically.
• Hive has the foundations of a scalable US operating model to new hubs.