Officer - Employee Relations / Welfare

Ventura Leatherware Mfy. (BD) Ltd, a 100% Export Oriented Enterprise located in Uttara EPZ, Nilphamari, is seeking a competent and people-oriented professional for the position of Officer – Employee Relations / Welfare. The incumbent will be responsible for supporting employee engagement, welfare, workplace relations, orientation, recognition, and employee-focused initiatives to promote a positive and productive work environment. The role requires strong interpersonal and communication skills, empathy, problem-solving ability, and the capability to handle employee concerns professionally and confidentially.

Key Responsibilities:

• Coordinate annual employee engagement surveys and support cross-functional teams in implementing identified improvement initiatives.

• Implement, monitor, and report area-specific action plans to address employee engagement gaps and improve workplace experience.

• Plan, coordinate, and track employee recognition and appreciation programs, including attendance appreciation, birthday wishes, and other engagement initiatives.

• Coordinate Company Orientation and Functional Induction Programs for all new hires and ensure timely completion.

• Receive, address, and resolve work-related concerns raised by Team Leaders, Group Leaders, Officers, and Team Members through appropriate coordination and follow-up.

• Provide counseling and guidance to employees on punctuality, attendance, personal issues affecting work, workplace conduct, and performance-related concerns.

• Conduct planned awareness programs on teamwork, workplace discipline, attendance, and managing personal issues affecting work.

• Implement initiatives to reduce workplace indiscipline and ensure disciplinary actions are completed within the defined timeline and procedures.

• Maintain records and provide regular reports on employee engagement, welfare initiatives, recognition programs, concerns, and action-plan progress.

• Provide inputs and coordinate the implementation of identified automation and process improvement initiatives for Employee Relations and Welfare operations.