Office Manager - PART TIME

The Office Manager will be responsible for supporting the day-to-day operations of the business, with a strong focus on customer communication, scheduling, subcontractor coordination, administrative support, and process development. This role is ideal for someone who is a self-starter, highly organized, proactive, and comfortable bringing structure to an environment where systems are still being developed. They are looking for someone who doesn't simply wait for instructions. The right person will ask questions, identify what needs to be done, create solutions, and follow through to completion.

• Manage incoming customer calls, emails, and correspondence, providing professional and timely responses.
• Schedule and coordinate jobs, service calls, and customer appointments.
• Coordinate with subcontractors and service providers to keep jobs organized and on track.
• Follow up on customer requests, appointments, documentation, and outstanding tasks.
• Keep customer, job, scheduling, and CRM information accurate and organized.
• Provide administrative and operational support to management.
• Assist with basic bookkeeping, invoicing, expense tracking, and related financial tasks.
• Create and improve processes and systems to make daily operations more organized and efficient.
• Take initiative, identify problems, ask questions, and develop practical solutions to keep operations moving.