Network Strategic Operations Coordinator

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for an experienced Network Strategic Operations Coordinator to join our Network & Clinical Quality team. This role would be responsible for coordinating and supporting the planning, implementation, and launch of strategic initiatives across Network Operations, ensuring projects remain organized, on track, and within scope from planning through execution. We are looking for someone who has strong project management, organizational, and problem-solving skills, is comfortable managing multiple projects and stakeholders simultaneously, and can effectively coordinate across providers, facilities, and internal teams to drive initiatives forward, and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.

This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.

About You

• BA/BS degree preferred.
• 2+ years of operations, project coordination, project management, healthcare operations, or related experience required.
• Experience managing projects or initiatives involving multiple stakeholders and competing priorities.
• Experience working with technical platforms, operational workflows, and/or application funnels.
• Proficient in Microsoft Excel and/or Google Sheets, including filters, VLOOKUP/XLOOKUP, conditional formatting, data validation, and working with large datasets.
• Strong organizational skills and demonstrated ability to manage timelines, deliverables, and follow-up across multiple projects.
• Excellent written and verbal communication skills, with the ability to communicate effectively with providers, facilities, technical stakeholders, and internal team leaders.
• Strong critical thinking, problem-solving, and decision-making skills.
• Highly detail-oriented with a strong focus on accuracy, accountability, and follow-through.
• Ability to work independently, prioritize competing responsibilities, and take ownership of projects from planning through completion.
• Comfortable working in a fast-paced, evolving environment and adapting to changing priorities.

Bonus Points:

• Experience with Business Intelligence tools such as Looker, Tableau, Power BI, or similar platforms.
• Previous experience working in healthcare or with a large, distributed network of providers.