Network and Computer System Administrator

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field. Equivalent combination of education and directly related experience may be considered.
• Eight (8) to fifteen (15) years of progressively responsible experience administering and supporting enterprise Windows server infrastructure, systems administration, and IT operations.
• Experience administering Microsoft Windows Server environments, including Active Directory, virtualization, enterprise storage, cloud and on-premises infrastructure, and server performance optimization.
• Experience supporting enterprise network and server operations, including system monitoring, incident response, vulnerability remediation, security patching, change management, and configuration management.
• Experience using enterprise monitoring and diagnostic tools (such as Dynatrace, Splunk, or similar platforms) to monitor system health, analyze performance, troubleshoot complex infrastructure issues, and support high-availability production environments.
• Experience working as a federal contractor or employee.
• Experience working as a consultant, with an understanding of how to effectively manage and support government clients and stakeholders.
• Experience with Jira or a comparable Agile requirements/development management tool.
• Ability to schedule, organize, and facilitate executive-level virtual meetings and summarize outcomes.
• Ability to self-organize, balance workload, complete tasks on time (without reminders), proactively seek out assignments, and offer improvements to client delivery.
• Required Technical/Business Tools Experience
• Microsoft Windows Server
• MS Office (Word, Excel, PowerPoint, Outlook, Teams)
• MS SharePoint
• MS Visio
• Jira or comparable development management tool
• Experience working as a VA contractor or employee.
• Experience with Jira or a comparable Agile requirements/development management tool.

Physical Demands

• Ability to effectively communicate in English, including talking and hearing.
• Ability to operate productively in a fully remote work environment, including the ability to take meetings and phone calls from a quiet and private space during business hours.
• Ability and willingness to actively participate in virtual meetings throughout most of the workday and be responsive to messages (MS Teams) and emails (MS Outlook) within reasonable timeframes set by the supervisor or client.
• Ability to be responsive and working during Eastern time zone standard business hours (8:00am to 4:00pm EST).
• Ability to satisfy security clearance and onboarding requirements:
• Print, sign, scan, and return onboarding documentation.
• Travel at personal expense to nearest government facility to get fingerprinted, apply for a PIV badge, pick-up the PIV badge, and pick-up government equipment.