Market Development Officer

Project Name: Collective Impact on Future of Work in Bangladesh Project
Location: Gazipur Hub Office
Duration: Duration of the contract will be up to August 31, 2027.

I. Job Summary:  

Who are we?
As a global leader, CARE is shaping the future of the humanitarian and development sector. Each year, we deliver support and services to millions of people in over a hundred countries. We do this by focusing on our mission and living the values that drive our organization. A career at CARE is an opportunity to be part of a movement that brings communities together to solve complex problems and foster lasting change throughout the world. We seek individuals who are passionate about humanitarian and development work, collaborate well with others, embrace learning and innovation, and deliver results.

What it’s like to work at CARE?
CARE is a mission-driven international humanitarian aid and development organization that offers an opportunity to work with people across the world. Not a day will go by that you won’t learn something profound, meet an expert, or write a sentence that can change a life. We are committed to an environment where everyone can succeed.

Scope of Work:
Project Background: Oporajita: Collective Impact for Just Transition for Women in the RMG Ecosystem builds on the achievements of its previous phase, completed in May 2026. The current phase focuses on strengthening and sustaining Women Cafés in Jamirdia and Gauripur (Bhaluka, Mymensingh), Savar (Dhaka), and Kashimpur (Gazipur).The project aims to establish self-sustaining, women-led Women Cafés as financially viable business and support hubs, providing women garment workers and former workers with opportunities for entrepreneurship, market linkages, peer learning, psychosocial well-being, leadership development, and community engagement.

The Market Development Officer will provide market linkage support, practical mentoring, coaching, and follow-up to approximately 250 women entrepreneurs across four Women Cafés to strengthen enterprise performance and expand market opportunities. The role will also support the capacity development of Café Management Committees and women entrepreneurs, facilitate backward and forward market linkages with suppliers, buyers, financial institutions, private sector actors, and relevant business service providers, and support buyer–seller meetings, Women Café Market Days, product promotion, business formalization, and marketing activities. The Officer will contribute to strengthening the capacity of Café Management Committees to effectively manage and sustain the cafés. Working under the guidance of the Senior Business Growth & Sustainability Officer, the position will also contribute to project reporting, learning, and achievement of enterprise growth and sustainability results.

II. Responsibilities and Tasks:  - % of Time

Responsibility # 1: One-to-One Business Mentoring, Follow-up and Market Linkages - 35%

• Provide tailored mentoring, coaching, and follow-up support to women entrepreneurs based on their business needs.

• Assess business challenges and support entrepreneurs with business planning, pricing, marketing, customer engagement, and risk management.

• Develop and follow up on individual business action plans to improve sales, production, and profitability.

• Facilitate backward and forward market linkages with suppliers, buyers, retailers, wholesalers, financial institutions, and other relevant business service providers.

• Provide market information and facilitate buyer–seller meetings and networking opportunities to expand market access and sustainable business relationships.

Responsibility # 2: Savings Management and Financial Sustainability of the Women Café - 30%

• Support regular savings, internal fund management, and transparent financial practices of the Women Café.

• Strengthen the Café Management Committee’s capacity in financial management, record keeping, and savings mechanisms.

• Facilitate access to finance for women entrepreneurs through linkages with financial institutions and relevant service providers.

• Support the Women Café to develop revenue-generating activities and sustainable business models.

• Guide women entrepreneurs on product sourcing, packaging, digital marketing, and business promotion.

Responsibility # 3: Women Café Sustainability and Business Hub Development - 20%

• Support the committee to develop and implement local market day participation, product display, and other approved income-generating activities.

• Facilitate regular committee review meetings to monitor café performance, identify challenges, and agree on practical actions for sustainability.

• Support women entrepreneurs in obtaining formal trade licenses and completing required business registration and compliance processes.

Responsibility # 4: Monitoring, Compliance & Reporting - 10%

• Regularly monitor and track business performance, including sales, production, and other relevant enterprise indicators.

• Support to Senior Business Growth & Sustainability Officer to documents the successful business case, best practices of women cafe, IGA and WFS based savings association.

• Prepare and submit timely monitoring updates, monthly report, field reports, success story book and relevant documentation to support project reporting and decision-making.

• Support to MEAL team for the documentation as needed

• Prepare monthly work plan

• Perform any other relevant duties and responsibilities as assigned by management.

General Responsibilities on Safety and Security, and Safeguarding of children and vulnerable adults - 5%

As part of this role, the job holder must adhere to and support CARE Bangladesh’s Safety and Security policy and systems as part of their day-to-day duties and comply with safety & security protocols and directives, including reporting. Staff must maintain situational and self–awareness and be aware of the safety – security-related consequences of their actions upon themselves, their team, and the organization.

CARE is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct, and expects staff to promote the welfare of children, young people, and adults always.  CARE expects all staff and volunteers to share this commitment through our Code of Conduct.  We place a high priority on ensuring that only those who share and demonstrate this commitment are recruited to work with us.

All CARE staff must uphold ethical standards, following codes of conduct to prevent abuse, including sexual harassment, exploitation, and neglect. Regular monitoring ensures accountability to uphold these principles and support our mission of social justice and poverty alleviation.

Reporting to:  Senior Business Growth & Sustainability Officer

Working Conditions:  Based at Gazipur Hub Office