Manager/Senior Manager, Supply Chain

Are you ready to use your logistics and procurement acumen to restore vision for millions of people in frontier and emerging markets? Would you like to work for an organization that combines the best of business and social impact practices?

VisionSpring, an international social enterprise, seeks a Manager/Senior Manager, Supply Chain. The Manager/Senior Manager, Supply Chain has an important role in the In-Country planning, organizing and carrying out of day to day Supply Chain Operations and large-scale projects for Procurement, Logistics, Warehousing and Distribution. A Manager/Senior Manager, Supply Chain will be responsible for building a working relationship with our Warehouses, Programs and Sales Management Teams and will review and coordinate all Supply, Sales, POD and Inventory Data into the VisionSpring SAP ERP system. The Manager/Senior Manager, Supply Chain will have a detailed awareness of stock on hand and actively monitor what is being used and support Management in managing stock and stock replenishments in a timely manner.

Strategic Supply Chain Leadership & Governance

• Develop and implement regional supply chain strategies aligned with organizational priorities.
• Lead annual planning, budgeting, risk assessment, and capacity planning.
• Serve as the main link between teams, Finance, Global Supply Chain, and leadership.
• Drive governance through SOPs, RACI matrices, documented processes, and structured escalation.
• Identify risks and implement contingency planning for stock-outs, overstock, vendor delays, logistics disruptions, and audit-sensitive issues.

S&OP, Demand Planning & Supply Review

• Coordinate monthly S&OP Demand and Supply reviews, consolidating forecasts, sales updates, and supply constraints.
• Evaluate demand quality, forecast accuracy, stock cover, replenishment requirements, and service risks.
• Present risks, scenarios, and recommendations for leadership decision-making.
• Evaluate forecast accuracy, stock cover, replenishment requirements, and service risks.
• Metrics: Forecast Accuracy, OTIF, Demand-Supply Alignment.

Supply Planning, Replenishment & Inventory Health

• Monitor inventory positions by warehouse, program and SKU.
• Recommend replenishment quantities, buffer stock levels, and redistribution actions.
• Prepare replenishment plans based on demand forecasts, inventory levels, lead times, and budgets.
• Lead ageing inventory reviews, slow-moving stock analysis, and obsolescence risk mitigation.
• Execute operational buying processes including purchase orders, vendor coordination, and goods receipt.
• Collaborating with Global Procurement Leads to align sourcing strategies with global objectives.
• Monitor supplier performance, lead times, landed costs, and responsiveness.
• Metrics: Inventory Turns, Stock Ageing, Working Capital Impact, Supplier Performance, Cost Savings,

International Logistics & 3PL management

• Manage international shipments by air, sea, and land, including customs clearance and freight partner coordination.
• Review shipping documents (letters of credit, invoices, packing lists, certificates of origin, insurance).
• Ensure timely endorsement, clearance, and delivery of imported goods.
• Set standards and expectations with 3PL partners on receiving, storage, dispatch, and reporting.
• Review warehouse and 3PL, wherever applicable, performance and manage persistent 3PL underperformance and support transition planning.
• Metrics: Logistics Cost Efficiency, Transit Time Reliability, delivery lead times, 3PL Service quality Levels.

Order Management, Customer Fulfilment & Distribution

• Coordinate order-to-delivery flow from proforma invoice support to POD follow-up and invoicing.
• Validate customer order requirements, product availability, and timelines.
• Track open orders, delivery delays, remittance visibility, and customer escalations.
• Lead regional teams with clear accountability and performance oversight.
• Metrics: Customer Satisfaction, OTIF, Order Fulfillment Rate.

Warehouse & Inventory Management

• Ensure accurate receipt, inspection, storage, issuance, transfer, and recording of inventory.
• Establish appropriate minimum, maximum, safety-stock, and reorder levels.
• Lead periodic cycle counts and reconciliations, ensuring timely variance closure.
• Ensure warehouses comply with safety, security, and quality standards.
• Metrics: Inventory Accuracy, Stock Cover, Variance Closure.

Audit, Compliance & Risk Management

• Maintain audit-ready records for procurement, inventory, shipping, sales orders, invoices, distribution and 3PL documentation.
• Coordinate with respective stakeholders to ensure compliance with organizational policies, donor requirements, applicable laws and operational facts.
• Document SOPs, RACI matrices, and control points to strengthen governance.
• Identify supply chain risks and implement business continuity and risk-mitigation measures.
• Promote ethical procurement practices and ensure transparency.
• Metrics: SOP Adherence, Audit Response Accuracy, Risk Mitigation Effectiveness.

Data, Analytics Continuous Improvement & Reporting

• Develop dashboards and reports covering inventory, forecast accuracy, OTIF, procurement status, and risks.
• Use SAP, Excel, Power BI and other digital evolutions to generate insights for leadership decisions.
• Prepare monthly updates, KPI dashboards, and executive summaries.
• Lead process improvement projects to streamline procurement, inventory controls, and reporting cadence.
• Develop mitigation plans, escalation pathways, and contingency options.
• Metrics: Data Quality, Reporting Timeliness, Insight Accuracy and Process Efficiency Gains.

Team Leadership & Capability Building

• Lead, coach, and support supply chain team members across Planning, order management, and warehouse operations.
• Clarify responsibilities, assign owners, and build backup coverage for critical activities.
• Develop team capability through skill matrices, SOP training, and succession planning.
• Metrics: Role Clarity, Delegation Effectiveness, Continuity Readiness.