Manager, People Operations, Data & Reporting

Who are we?

Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.

We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.

We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!

Why this role?

We're hiring a People Operations Manager to own our People data and the reporting built on top of it, alongside a slice of the operational work that generates it.

Cohere is scaling fast and leadership needs numbers they can trust. Today those numbers take too long to produce and they don't always agree with each other. Reporting is only as good as the data underneath it, which is why this role runs real processes as well as reporting on them.

This is a hands-on building role. You will own headcount, attrition and cost reporting, define what our metrics actually mean, and own benefits administration and employee records end to end. You will own the answer, not just the spreadsheet. A useful lens; this role means nobody has to debate whose number is right.

You'll join a small HR Operations team during our Rippling implementation, which means greenfield opportunity and real influence over how our data is structured for the next few years.

You may be a good fit if you

• 5+ years of people analytics and reporting experience, within fast-paced, scaling environments
• Meaningful experience delivering people operations solutions across all aspects of the talent journey
• Experienced in HRIS implementation or migration
• Experience building reports from scratch
• Proactively identify and resolve data quality issues, maintaining high standards for clean, reliable analytics data
• Effectively communicate data insights by explaining numerical findings, their source methodology, and rationale for discrepancies with alternative interpretations
• Write clearly and document by default
• Have run operations across multiple countries and entities, including EOR or contractor populations
• Are comfortable anywhere across the employee journey, from hire to exit
• Pick up new tools quickly and become the person others ask
• Enjoy building elegant solutions to messy operational problems