Manager International FSQA (all genders)

As Manager FSQA (all genders), you will play a key role in ensuring food safety and quality standards across our distribution network in DACH and UK. This role will lead the professionalisation of compliance within our 20 hubs in DACH and an expanding network of 4 hubs in UK, while supporting HelloFresh Delivery Network operations.

Your mission will be to improve, implement, and maintain robust Quality Management Systems that meet legislative requirements, HelloFresh Standards and BRCGS certification standards. You will embed effective processes and training while mitigating FSQA risks and ensuring audit readiness, all to protect our customers and drive operational excellence.

• You act as the FSQA expert for logistics in DACH and UK, ensuring compliance with food safety legislation and due diligence at all times
• Furthermore, you take ownership of logistics FSQA performance by setting up governance, building trackers, and driving KPI reporting
• In this role, you lead/support crisis and incident management, coordinating investigations, resolutions, and projects related to traceability, temperature control and cold chain management
• You establish and maintain a QMS aligned with BRCGS Storage & Distribution standards, supporting certifications and recertifications in DACH and UK.
• Moreover, you develop and implement SOPs, HACCP systems, and audit programs, while training hub teams to ensure lasting compliance
• You validate and verify cold chain processes and follow up on corrective and preventive actions, reducing the risk of non-conformance
• Finally, you collaborate with Operations, Fleet, and DC FSQA teams to embed standards, ensure full traceability, and foster a strong food safety culture

What you’ll bring

• Strong expertise in logistics FSQA; knowledge of EU food safety legislation is required. Expertise in UK and DACH markets is a plus. Experience with GFSI-recognised standards and BRCGS is also a strong advantage.
• Proven ability to establish, maintain, and audit HACCP systems and QMS, while developing, implementing, and training SOPs and FSQA processes across sites
• Openness to travel to our locations in UK and DACH
• Excellent stakeholder management and communication skills, with the ability to work effectively with internal teams, external partners, and authorities while driving a strong FSQA culture
• Analytical and data-driven mindset, capable of setting up governance structures, converting data into KPIs and trackers, and harmonising FSQA processes across regions for scalability and efficiency
• Advanced Google Suite and MS Office skills (G-sheets, G-doc, G-slides, Excel, Word, PowerPoint)
• Fluency in English and sufficient German skills are required; French is a big plus