Manager, Client Success

• Bachelor’s degree in a related field or equivalent professional experience.

Why BlueVoyant?

• Lead and develop a team of cybersecurity-savvy CSMs, shaping how BlueVoyant delivers value and drives long-term partnerships with customers.
• Make a direct, measurable impact on retention, expansion, and customer satisfaction, working closely with Executive Leadership on our largest and most strategic accounts.
• Join a global, mission-driven cybersecurity company defending organizations worldwide with cutting-edge data, technology, and expertise.
• Competitive compensation and a comprehensive benefits package, with support for wellbeing, development, and career growth.

• Microsoft Security certifications (e.g., SC-900, SC-200, Microsoft 365 Certified: Security Administrator Associate).
• Experience in a cybersecurity SaaS or managed security services (MSSP/MDR) environment.
• Experience scaling Customer Success processes across multiple territories or regions.

BlueVoyant uses AI-assisted tools within our applicant tracking system to help identify candidates whose experience and skills best match the requirements of a role. This technology provides hiring teams with added insights to support fair and efficient hiring decisions. All applications are reviewed by a member of our hiring team, and final hiring decisions are made by humans, not AI. By submitting your application, you acknowledge that AI tools may assist in the evaluation of your resume as part of the recruitment process.

Interview Expectations: As part of our interview process, we assess your experience through real-time discussion, so we expect responses to be your own. While we embrace the use of AI within our business and recruitment process, we do not permit its use during interviews. Any suspected use of AI during an interview will be challenged, and this may include the use of detection tools.

To understand how we secure and manage your personal data upon submitting a job application, please see our Candidate Privacy Notice, which can be found here - Candidate Privacy Notice

Originally posted on Himalayas