Lead Implementation & Delivery (f/m/d)

We're looking for an experienced implementation, delivery or technical operations lead to own delivery after a contract is signed — and to play a central role in working out what actually makes our product work for customers.

This one is for you if:

• You'd rather build the playbook than wait for one to exist
• You get real satisfaction from being the person people can count on — customers and colleagues alike
• Making a genuinely complex, technical product work in the real world, on a factory floor and not just a slide deck, sounds like a good problem to have

Every factory should be as easy to redesign as a CAD file. RIIICO scans real production floors and turns the raw point cloud into a structured, living model of the plant — machines, robots and infrastructure recognised by AI, matched to CAD, usable directly in the engineering tools our customers already run. Line changes that used to take months of manual work now take days.

We're seed-funded, backed by Earlybird, PiLabs and seed + speed, with angels including Joe Kaeser, former CEO of Siemens.

Team: two application engineers report to you directly, and you steer our data delivery team, which has its own manager and five people.

Start: as soon as you can.

What this looks like in your first six months:

• Months 1–2 — run two live enterprise implementations yourself, end to end, so you know where the product and the process actually break
• Months 2–3 — take over the Sales-to-delivery handover and make capacity visible enough that Sales doesn't promise what delivery can't back up
• Months 3–4 — define what "first value" means for an enterprise account, and the timeframe we hold ourselves to
• Months 4–6 — turn what you've learned into the first delivery playbook, and bring at least two validated product-market-fit findings back to Product and Sales

Real ESOP — actual shares, not virtual ones

• 30 days' holiday
• Deutschlandticket
• Based in our Düsseldorf office, with the flexibility to work from home
• Regular customer site visits — a genuine mix of factory floor and desk, not travel every week
• Real ownership from day one, with a direct line to founders and leadership on decisions that matter
• The chance to define what this function becomes as we grow
• A diverse, international team

Apply with your CV — no cover letter needed.

How the process runs:

• Short intro call — 30 minutes
• Written questions by email — about 20 minutes of your time
• Deep-dive with Felix and the delivery team — 60 minutes
• Meet the team, then offer

The written questions are how we get to know how you think before anyone sits in a room. They're the reason we don't ask for a cover letter.

We are an employer that actively lives equal opportunity. We're committed to a diverse and inclusive workplace and welcome applications from people of all backgrounds. It doesn't matter where you're from, what religion you belong to, your gender, who you love, how old you are, or whether you live with a disability — you're welcome here.

Questions about the role? Write to Amanda Graham

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