Jr. Executive - Accounts & Billing - Khokon Memorial Hospital (Sirajganj)

About The Company: M&J Group entered into manufacturing activities in 1965 by establishing a flour milling company. The business horizon gets expanded in 1989 when the garment manufacturing factory was opened. Now with its 8 sister concerns, M&J Group is a leading manufacturer in Bangladesh. The group is producing a wide range of top-quality denim bottoms including some non-denim products. M&J Group aspires to be the leading supplier in the global fashion business by offering the best expertise and knowledge in producing Ready Made Garments. Khokon Memorial Hospital, an expansion of M&J Group.

Job Responsibilities:

The Jr. Executive-Billing is responsible for managing the end-to-end billing cycle for Inpatient (IPD), Outpatient Diagnostic Tests (OPD), and Admissions. This role involves accurate processing of patient billing using the hospital’s software system, ensuring timely invoicing, payment reconciliation, and coordination with clinical and administrative departments. The executive ensures billing accuracy, compliance with hospital policies, and provides courteous support to patients throughout the billing process.

IPD (Inpatient Department) Billing:

• Ensure final bills are prepared accurately and completely at the time of patient discharge, avoiding any discrepancies or omissions.

• Generate and manage inpatient bills using the hospital billing software throughout the patient’s stay.

• Update patient bills regularly based on all medical services utilized, including doctor visits, lab tests, surgical procedures, medications, and consumables.

• Coordinate closely with nursing, pharmacy, diagnostics, and other clinical departments to ensure all chargeable services are captured and billed.

• Work under tight timelines to complete discharge formalities smoothly, ensuring patient satisfaction and billing transparency.

OPD (Outpatient Diagnostic Services) Billing

• Accurately process and generate bills for outpatient diagnostic tests, including pathology, radiology, and other investigations using hospital software.

• Verify doctor's prescriptions and test requisitions carefully before initiating billing to ensure correctness.

• Collect complete patient information and test details, entering all data accurately into the billing system.

• Politely guide patients through payment procedures, clarify billing queries, and assist them in understanding the process for report collection and delivery.

• Maintain a courteous and professional attitude to enhance patient experience during outpatient visits.

• Politely counsel patients and their attendants regarding admission processes, estimated costs, deposit requirements, and billing procedures.

• Initiate billing for newly admitted patients through the hospital software, ensuring timely and accurate registration.

• Verify and input patient records, admission details, deposit amounts, and initial service charges into the system.

• Coordinate closely with the Admission Desk and relevant departments to receive real- time updates on new admissions, cancellations, or changes in admission status.