IT Team Lead at Effortless Office | chakrie

Requirements

Bachelor’s degree in Information Technology, Business, or related field.
Preferred Certifications: PMP and/or any Organizational Leadership Certification
3+ years in a technical support or service desk environment.
MSP experience required.
Proven leadership, coaching, or mentoring experience.
Strong understanding of ticketing systems, KPIs, and SLA compliance.
Excellent problem-solving, communication, and organizational skills.
Ability to analyze data and make decisions to improve service delivery.
High level of customer service and interpersonal skills.

Responsibilities

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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