IT System Administrator – AI

• Able to work Monday through Friday in the US Eastern or Central time zones.
• 5+ years of experience with enterprise IT systems in a system administrator capacity.
• Hands-on experience with MCP server setup and management, AI agent deployment, AI feature configuration within enterprise SaaS tools.
• Familiarity with scripting & automation technologies in Python and/or Bash, with working knowledge of Git for version control and JSON/YAML for config and API work.
• Familiarity with containerization (Docker), including running and troubleshooting containerized services — experience with MCP servers or similar tooling a plus.
• Familiarity with API-based integrations — managing keys, scoping permissions, reading docs, and troubleshooting connectivity issues.
• Ability to work in a Kanban-style environment, managing due dates, new tasks, and tech debt effectively.
• Ability to train and mentor IT Support staff on ITSM practices as they apply to your role and function.
• Familiarity with IDP tools like Okta, as well as the concepts of OAuth and SSO from an IT perspective.
• Certifications in AI platforms are a plus (e.g., AWS, Google Cloud, Anthropic), but demonstrated hands-on experience is valued more highly, be prepared to explain this experience with real world examples.
• Ability to learn in a constantly shifting environment. We will do our best to manage processes, but the field of AI is new and growing. Change is unavoidable.

Don’t meet every single requirement but excited about the role? We encourage you to apply. Research shows that some candidates are less likely to apply unless they meet 100% of the qualifications—but you may be exactly who we’re looking for. Diverse perspectives drive innovation, and we’re committed to building a team with a wide range of backgrounds, experiences, and skills.