1+ years of experience in an IT Help Desk role
Bachelor’s Degree in Information Systems, Analytics, Operations Management, Data Science, or other Quantitative Field preferred
Excellent verbal and written communication skills
Ability to multitask and prioritize
Experience with Data Analytics, Jotform, Airtable, Zapier, Hubspot, Asana, Google Workspace
Database management is a plus but not required
JavaScript, Python, CSS, HTML is a plus but not required
Proficient with Microsoft Office, G Suite applications, and computer security systems
Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.
Expert in problem-solving, critical thinking, and an understanding of complex system dependencies
A computer with dual monitor setup is required
Computer with at least 8GB of RAM
Must have at least 25 MBPS internet speed
Camera with at least 1080p resolution

Category: Technology

Location:

The IT Specialist is a strategic position that plays a pivotal role in the data integrity of key My Amazon Guy functions. The role requires someone who is passionate about data quality, data analytics, and automation in order to drive business strategy. An ability to be an expert in problem-solving, critical thinking and an understanding of complex system dependencies are essential in enabling the IT Manager to show where My Amazon Guy processes are broken and how those processes are affecting key data points.

An individual with a strong passion to solve problems and improve data integrity will excel in this position.

About My Amazon Guy

My Amazon Guy is a growing digital marketing agency with more than 500+ employees and clients! We are engaging, rewarding, and innovative. Our company’s goal is to grow sales while giving our clients the peace of mind that everything on Amazon is taken care of.

Strong communication, listening, and interpersonal skills
Highly organized, detail-oriented, and adaptable under deadlines
Skilled in analysis, problem-solving, and data visualization
Proficient in Microsoft Office Suite, G-Suite, and related applications
Knowledge of CMS (WordPress), monday.com, and API integration (basic/desired)
Experienced with security systems (Anti-Virus, Firewall, Two-Factor Authentication)
Familiar with tools such as 1Password, Airtable, Amazon Seller Central, Asana, Google Workspace, Helium 10, HubSpot, Jotform, Monday, Slack, Time Doctor, and Zapier
Understanding of marketing communications and online marketing
Naturally creative, technology-focused, and committed to quality output
Team player with cross-cultural collaboration experience
Experience managing websites

IT Specialist

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