Requirements

5 years

Bachelor’s Degree in Information Technology, Computer Science, Data Engineering, or a related discipline.
Minimum 5 years of experience in application support, payment/settlement systems, financial technology, or related IT environments.
Strong knowledge of production support, incident management, problem management, change management, and system operations.
Experience managing enterprise applications and supporting business-critical systems in production environments.
Experience with data warehousing, ETL/data pipelines, SQL, and database technologies is an added advantage.
Familiarity with payment processing, merchant settlement, banking systems, or financial technology environments is preferred.
Strong analytical and problem-solving skills with the ability to troubleshoot complex production issues.
Excellent stakeholder management and communication skills, with the ability to work effectively with business teams, technology teams, vendors, and external partners.
Strong leadership, ownership, and decision-making skills.
Ability to work independently and effectively in a fast-paced and highly regulated environment.
Strong understanding of operational controls, audit requirements, compliance, and risk management is an advantage.

It Enterprise Manager

Summary