Insight Lead (Customer Experience) at Storiogroup | chakrie

Requirements

Significant experience in customer experience analytics, business intelligence, or customer insights.
Proven background in direct people management, with a track record of developing analyst talent.
Advanced technical skill in data analytics and data modeling across disparate platforms like Zendesk and Looker.
Hands-on experience or strong working interest in AI automation tools such as Claude and Hex.
Strong commercial acumen with an ability to translate complex data into clear operational language.
Demonstrated ability to prioritize high-value objectives and manage stakeholder expectations in fast-paced environments.

What sets you apart

Direct experience working within supply chain or manufacturing analytics environments.
Experience integrating production-line metrics into broader customer support and logistics ecosystems.

Responsibilities

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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