Requirements

Strong sales, communication, and customer service skills
• Comfortable handling a high volume of inbound and outbound calls
• Confident speaking with homeowners throughout the day
• Comfortable asking questions, identifying customer needs, and moving conversations toward a sale
• Motivated by individual performance and commission opportunities
Previous inside sales, call center, appointment setting, or customer service experience
• Roofing, construction, exterior remodeling, or home services experience preferred
• Experience handling both inbound and outbound customer communication
• Previous experience working with CRM systems
• Experience following up with leads and closing sales opportunities
Positive attitude and professional phone presence
• Strong organizational and multitasking abilities
• Ability to work independently and remain productive in a remote environment
• Comfortable using computers, CRM systems, email, phone systems, and other technology
• Strong attention to detail and accurate documentation
• Dependable, coachable, and team-oriented
• Able to maintain professionalism in a fast-paced, performance-driven environment

Inside Sales Rep

Summary