Human-Centered Design Specialist IV - Technical Design

Required

• Bachelor's degree in Human-Centered Design, Human-Computer Interaction, Interaction Design, UX Design, Information Design, Psychology, Information Systems, or a related field.
• 7+ years of experience in human-centered design, UX design, product design, service design, interaction design, or a related discipline.
• Demonstrated experience independently leading complex digital product or enterprise-technology design efforts.
• Strong experience conducting stakeholder and user research and translating findings into actionable design recommendations.
• Demonstrated ability to develop wireframes, user flows, information architectures, journey maps, interactive prototypes, and detailed design specifications.
• Proficiency with modern design and prototyping tools such as Figma, Adobe XD, Sketch, Axure, Miro, or comparable tools.
• Experience working collaboratively with software developers, architects, analysts, and technical teams.
• Technical fluency sufficient to design solutions within enterprise platforms and communicate effectively with development teams.
• Understanding of Microsoft Power Platform, SharePoint, enterprise dashboards, data visualization, workflow systems, or comparable technologies.
• Knowledge of Section 508, WCAG, accessibility, and inclusive-design principles.
• Excellent stakeholder interviewing, facilitation, presentation, and communication skills.
• Strong analytical and problem-solving skills with the ability to operate independently in ambiguous environments.
• Ability to manage and prioritize multiple concurrent design and research activities.
• Ability to obtain and maintain a Public Trust clearance.

Desired

• Master's degree in Human-Centered Design, Human-Computer Interaction, UX Design, Design, Psychology, Information Systems, or a related field.
• Portfolio demonstrating HCD methodology, UX research, wireframes, prototypes, enterprise application design, dashboard design, or other digital product work.
• Prior experience supporting the Department of Veterans Affairs, Veterans Health Administration, or other federal healthcare organizations.
• Experience designing Power Platform, Power BI, SharePoint, or other Microsoft 365-based experiences.
• Experience supporting federal digital modernization or enterprise technology programs.
• Experience with service design, systems thinking, Lean UX, Design Thinking, or Agile product development.
• Experience developing formal research reports, executive-level recommendations, or HCD deliverables for government clients.
• Relevant HCD, UX, accessibility, Agile, or Microsoft certifications.

Target salary range: $100,000 - $150,000.

The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.