HR Generalist / HR Business Partner

The Community You Will Join:

The HR Generalist is an instrumental role in Airbnb’s Employee Experience (EX) delivery model and is uniquely positioned to deliver concrete solutions to Airbnb’s workforce across the Americas. This role is responsible for ensuring Airbnb HR services are delivered timely, accurately and with high quality across the entire employee journey.

The Difference You Will Make:

Airbnb’s HR Generalist team delivers the core components of HR services, including advising managers and employees on people matters, supporting the planning and delivery of cyclical talent programs, collaborating with COEs on global program delivery, partnering with functional experts on research and investigations, and supporting function specific projects, among other responsibilities and opportunities.

This is a highly cross functional role and requires strong engagement and partnership with teams across Airbnb, including business, EX/HR, and global/regional teams.

A Typical Day:

• Partner with Business Talent teams to support the Employee Experience/People strategy for the defined business team(s). Serve as a key HR point of contact for business team(s) and activities to which the HR Generalist is aligned, and determine the best course of action to address and resolve people matters.
• Gain strong understanding of the business, and business strategies and roadmaps.
• Partner with Business Talent teams on function specific projects.
• Intake, analyze, identify and execute plans and solutions to effectively address a broad range of employee matters. Collaborate with appropriate EX partners where needed.
• Advise and coach people managers and employees on matters that require intervention and functional guidance. Help the workforce gain skills to operate effectively as business grows and scales.
• Build awareness among managers and employees of EX self service support. Wherever possible, enable the workforce to effectively resolve inquiries and matters independently.
• Partner with EX Centers of Expertise (COEs) to plan, manage and support cyclical programs including (but not limited to) performance management, annual compensation reviews, talent reviews and employee listening. Share content and process feedback with COE teams to ensure continuous improvement.
• Partner with key functional teams to ensure a stellar client experience including the Legal team to ensure compliance with employment regulations; Total Rewards in relation to compensation and benefits clarity and guidance; Talent Ops on talent processes/projects.
• Detect potential trends and patterns to inform organizational insights and contribute towards proactive planning and issue mitigation.
• Understand and track key performance indicators (KPIs) and metrics to manage performance, trends and impact.
• Maintain and update all HR data accurately within Workday.
• Promote, strengthen and embed Airbnb Core Values and Diversity and Belonging across the organization.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range

$157,000—$185,000 USD

Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @airbnb.com or @ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.