Homeless Services, HMIS Manager (Los Angeles Area or REMOTE ROLE)

• Bachelor’s degree in Data Analytics, Computer Science or Information Systems, Public Policy and Administration, Business, Planning, or a related field; master’s degree preferred; equivalent experience may be considered.
• Professional experience working with HMIS and homeless services data systems, including a thorough understanding of HMIS software requirements.
• Proven ability to manage professional teams and deliver operational or technical outcomes, even in ambiguous situations.
• Strong understanding of data systems, operations, and technical environments.
• Strong understanding of project management methodologies that are relevant to software development and the data management lifecycle.
• Experience with complex problem-solving in data or system-related contexts.
• Experience interpreting data and analytical reports, identifying policy implications, and developing and delivering recommendations to executive leadership.
• Knowledge of HMIS governance, policy, and administration.
• Ability to execute long-term strategies through short-term operational and tactical activities, using defined and measurable work plans, task assignments, and contracts/subcontracts (where necessary).
• Experience with training delivery and provision of technical assistance
• Understanding of McKinney-Vento Act and regulations governing the Continuum of Care (CoC) and Emergency Solutions Grants (ESG) programs and other federal mainstream housing and services programs

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• Coordinate with CoC HMIS and data leadership, the HMIS vendor, HMIS technical support teams, and other internal and external partners to ensure both operational and strategic benchmarks are attained.
• Review reports submitted to funders and policymakers to ensure data quality, compliance with reporting requirements, and usability.
• Communicate technical concepts clearly to both technical and non-technical stakeholders.
• Collaborate with internal teams, HMIS participating agencies, and cross-functional partners to align priorities and requirements.
• Manage and support the professional development of a team of data professionals, including data analysts, system administrators, quality assurance specialists, and/or technical specialists.
• Demonstrate a commitment to utilizing HMIS as a tool to prevent and end homelessness, including providing accessible and high-quality data to inform resource allocation, improve program performance, and address racial and gender disparities through equitable and inclusive system and program design.
• Align CoC and organizational strategy with work priorities across the HMIS team to ensure relevant and responsive HMIS administration and operation.
• Provide coaching, feedback, and development planning to support individual and team growth.
• Foster a high-performance, inclusive, and collaborative team culture.
• Performance, Governance & Continuous Improvement
• Ensure effective resource allocation and workforce planning within the team.
• Monitor system performance across a variety of measures and indicators and identify opportunities for optimization and improvement.
• Provide regular updates to organization and CoC leadership on HMIS vendor performance, HMIS participation, data quality, and other defined performance measures.
• Support compliance with organizational standards, policies, and best practices.
• Remove operational barriers and facilitate coordination across teams and departments.
• Drive continuous improvement in processes, tools, and workflows.