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Sunflower Life Insurance Company Ltd.Verified
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Bachelor`s degree in Computer Science & Engineering (CSE), Information Technology (IT), Computer Engineering, Electrical & Electronic Engineering (EEE), or a related discipline from a recognized university.
Diploma in Computer Engineering with relevant experience may also be considered.
1–3 years of experience in IT hardware support, network administration, or technical support.
Fresh graduates with strong technical knowledge and relevant certifications are encouraged to apply.
Good knowledge of computer hardware troubleshooting and maintenance.
Familiarity with Windows operating systems and Microsoft Office.
Basic knowledge of networking concepts (TCP/IP, LAN, WAN, Wi-Fi, VPN).
Experience with Active Directory, file sharing, printer management, and user support will be an advantage.
Knowledge of CCTV, IP telephony, biometric attendance systems, and UPS maintenance will be preferred.
Strong problem-solving, analytical, and communication skills.
Ability to work under pressure and provide prompt technical support.
Willingness to travel to branch offices when required.
A leading and reputable Life Insurance Company in Bangladesh is looking for a qualified, energetic, and technology-driven professional to join its Information Technology Department as an Officer – Hardware Engineer (IT). The selected candidate will be responsible for maintaining the organization`s IT hardware infrastructure, providing technical support, ensuring network connectivity, and supporting uninterrupted business operations across the Head Office and branch offices.
Job Location:
Corporate Head Office, Dhaka
Occasional travel to branch offices across Bangladesh.
Job Responsibilities:
Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, scanners, UPS, biometric devices, and other IT hardware.
Diagnose and resolve hardware, software, and peripheral-related issues in a timely manner.
Install, configure, and maintain Windows operating systems and standard office applications.
Provide first-level IT support to Head Office and branch users.
Configure and troubleshoot LAN, WAN, Wi-Fi, routers, switches, and network connectivity issues.
Monitor hardware performance and recommend upgrades or replacements when necessary.
Perform preventive maintenance of IT equipment and maintain service records.
Install and configure antivirus software and ensure endpoint security.
Maintain IT asset inventory and update asset management records.
Coordinate with vendors for warranty claims, repairs, and procurement of IT equipment.
Support installation and maintenance of insurance application software and related systems.
Assist in server room maintenance, backup operations, and disaster recovery activities.
Ensure compliance with the company`s IT security policies and procedures.
Prepare technical documentation, maintenance reports, and IT support logs.
Provide remote technical support to branch offices across Bangladesh whenever required.
Work at office
Full time
Dhaka
Applications for this job are handled on the company's own website.
