Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; equivalent experience accepted.
15+ years in advanced technical support, network engineering, or network architecture roles in enterprise, cloud, or HPC environments.
Demonstrated ability to act as a technical lead in multi-team escalations and customer-critical situations.
Experience working with or supporting cloud providers (AWS, Azure, GCP) and hybrid deployments is preferred.
English fluency required; additional languages a plus.
Flexibility to support global operations, including on-call rotation and occasional travel.
Subject matter expertise in modern data center networking, including Ethernet (10/25/40/100/400G), Infiniband (HDR/NDR), RDMA (RoCE), DPDK, and UCX.
Extensive experience with multi-vendor enterprise switching and routing platforms (Arista, NVIDIA/Mellanox, Cisco, Juniper).
Deep understanding of TCP/IP, LACP, ECMP, jumbo frames, MTU tuning, congestion control, and QoS in storage and compute networks.
Hands-on experience with network telemetry tools, performance tuning, and link-level diagnostics (ethtool, iperf, perfquery, ifconfig, fabric utilities).
Advanced Linux systems administration with emphasis on network stack debugging and tuning (sysctl, iptables/nftables, routing tables).
Proven ability to resolve complex technical issues in distributed systems, particularly in storage-heavy, compute-intensive workloads.
Excellent written and verbal communication skills, with the ability to convey technical detail clearly and concisely.
Familiarity with WEKA’s architecture and networking requirements is a strong plus.
Ability to lead architectural discussions on datacenter fabrics for scale-out systems (AI training clusters, hybrid cloud architectures, etc.).
Strong documentation skills; able to produce clear internal guides and customer-facing technical content.
Bonus: Experience with Kubernetes networking (CNI plugins, pod networking), Terraform, Ansible, or scripting in Python/Bash for automation.
We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards.
We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation.
We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable.
We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win.
Concerned that you don’t meet every qualification above?
Studies have shown that women and people of color may be less likely to apply for jobs if they don’t meet every qualification specified. At WEKA
we are committed to building a diverse
inclusive and authentic workplace. If you are excited about this position but are concerned that your past work experience doesn’t match up perfectly with the job description
we encourage you to apply anyway – you may be just the right candidate for this or other roles at WEKA.
WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race
or any other characteristic protected by federal
state or local laws. This policy applies to all terms and conditions of employment
compensation and training.

Global Resolution Engineer

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