Provide strong strategic and operational leadership for the overall management and performance of the hotel.
Demonstrate strong hands-on experience in hotel operations, with a proven ability to work closely with operational teams, understand ground-level challenges and translate strategic objectives into effective day-to-day execution.
Oversee day-to-day operations across all departments, ensuring smooth coordination, operational efficiency and consistent service standards.
Translate the Company`s vision and Management objectives into clear operational priorities, measurable targets and actionable business plans.
Drive overall hotel performance, including revenue, profitability, occupancy, ADR, RevPAR, GOP, cost control and productivity.
Lead the HOD team through clear direction, performance management, accountability and cross-functional collaboration.
Develop and implement effective strategies to improve guest satisfaction, service quality, operational standards and overall guest experience.
Drive business development and revenue opportunities across Corporate, Leisure, MICE, F&B and other relevant market segments.
Monitor market trends, competitor activities, guest feedback and operational data to identify business opportunities, risks and areas for improvement.
Ensure effective manpower planning, talent development, succession planning and employee engagement to build a capable and high-performing team.
Maintain strong focus on cost optimization, resource utilization, procurement control and operational efficiency without compromising quality.
Oversee hotel projects, CAPEX, renovation, maintenance and property improvement initiatives, ensuring timely execution and effective utilization of resources.
Ensure compliance with company policies, SOPs, statutory requirements, safety standards, food safety, security and other applicable regulations.
Build and maintain strong relationships with Owners, Management, corporate clients, business partners, government authorities and industry stakeholders.
Establish a culture of service excellence, professionalism, accountability, teamwork, innovation and continuous improvement throughout the organization.
Review operational and financial performance regularly and take timely corrective and strategic actions to achieve business objectives.

General Manager

Summary

Requirements

Experience

Responsibilities & Context

Skills & Expertise

Compensation & Other Benefits

Workplace

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Company Information

Summary

Requirements

Experience

Responsibilities & Context

Skills & Expertise

Compensation & Other Benefits

Workplace

Employment Status

Job Location

How to Apply

Company Information

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