Functional Lead, Defined Benefits Implementation

• 7+ years of experience in Defined Benefits-related implementations, such as workflow management system implementation or administrative process automation
• Proven experience managing multidisciplinary teams and delivering complex software solutions
• Strong understanding of enterprise software implementation and project management principles
• Experience coordinating with cross-functional teams including project managers and product development teams
• Experience presenting technical solutions to clients and stakeholder
• Strong English language proficiency with the ability to speak and present effectively to clients
• Availability to travel up to 20% as needed for client meetings and project requirements
• Strong decision-making skills in uncertain and risky situations
• Ability to influence people both internally and with clients, with the assertiveness to decline requests that jeopardize project success
• Excellent communication skills with the ability to use technical terminology appropriately and adapt your style based on audience understanding
• Consistently positive attitude that fosters team engagement and motivation
• Coaching mindset with a commitment to continuous resource development
• Innovative thinking with the ability to propose improvements to existing processes
• Experience with pension administration software systems
• Bilingualism would be considered an asset

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.