Founders Associate – COO Office -Product Communication & Change Management (all genders)

In this role, you will:

• Support the COO on product communication and strategic cross-functional initiatives
• Create engaging product content, including newsletters, product overview pages, adoption materials and rollout guides
• Prepare and moderate change management and user adoption workshops together with the implementation team and the clients
• Develop a deep understanding of Lio’s product and translate complex features and updates into clear, audience-specific communication
• Collaborate closely with Product, Engineering, Go-to-Market, and Customer Success to align product communication with business and customer needs
• Help optimize and scale internal processes that improve collaboration, product adoption and company-wide execution
• Take ownership of projects end-to-end, from initial planning through implementation and measurable outcomes

Your Profile

You are a strong fit for this role if you:

• Have a genuine interest in product communication, change management and content creation
• Ideally have initial experience in product communication, marketing, change communication, consulting, project management, or a high-growth startup environment
• Are excited to develop a deep understanding of a complex B2B agentic product
• Communicate clearly and confidently with stakeholders across teams, including senior leadership
• Think analytically, act proactively, and know how to translate insights into action
• Thrive in a fast-paced and dynamic environment and adapt quickly to changing priorities
• Take full ownership of your projects from day one
• Are available to start on 1 or 15 September 2026