Forward Deployed Product Manager, Internal Tools & Automation

• Demonstrated experience owning a cross-functional workflow or internal product from an ambiguous starting point through delivery, adoption, and measurable operating results.
• Strong process-discovery skills, including the ability to uncover undocumented rules, exceptions, ownership gaps, and conflicting definitions.
• Practical fluency with relational data, including entities, identifiers, joins, grain, one-to-many relationships, lifecycle states, lineage, and data quality.
• Ability to write and review SQL to inspect, join, reconcile, and validate operational data.
• Working knowledge of APIs, integrations, authentication, events or webhooks, failure handling, and system boundaries.
• Strong product judgment, including the ability to scope a useful release, choose what to build next, and explain what should wait or be declined.
• Experience working directly with software engineers while retaining ownership of the business outcome and user adoption.
• A record of influencing technical and operating teams whose priorities and systems you do not directly control.
• Ability to build trust and communicate clearly with frontline operators, functional leaders, and technical teams in a fully remote environment, including when processes and data are incomplete or undocumented.
• Hands-on experience designing, prototyping, or shipping workflow automation, including AI-assisted tools, with sound judgment about when to use deterministic logic, AI assistance, and human review.

Bonus points

• Experience in manufacturing, supply chain, procurement, logistics, construction, project delivery, or another physical operating environment.
• Experience connecting commercial, operational, procurement, and financial records.
• Familiarity with NetSuite, HubSpot, order-management tools, procurement platforms, or document-based request-for-quote (RFQ) workflows.
• Experience building internal products, data products, enterprise applications, or operational platforms.
• Experience improving data quality in live operations and retiring spreadsheets or local tools after a replacement proves reliable.
• Familiarity with role-based access control, auditability, sensitive data, and secure read/write interfaces.
• Demonstrated ability to reason about complex systems, including dependencies, bottlenecks, feedback loops, and failure modes. Evidence may come from work, open source, education, simulations, or systems-oriented hobbies.
• Hands-on experimentation with AI agents and local, hosted, or hybrid model architectures, with a reasoned point of view on permissions, reliability, observability, cost, and maintenance. Professional, open-source, academic, and personal projects all count.

How We Work

We value people who take ownership, raise risks early, communicate directly, and follow through. Incomplete information is part of the job. Make the best decision you can, document it, and adjust as the facts change. Move quickly on reversible decisions and take more care when security, safety, financial, employee, or customer risk is involved.