Field Service Dispatch Coordinator - Remote Colombia

• We are specifically looking for someone with 2+ years of experience coordinating technicians, subcontractors, installers, maintenance teams, or other field-service crews.
• Experience in HVAC, plumbing, roofing, electrical, construction, restoration, landscaping, pest control, property maintenance, appliance repair, or other home/field services is strongly preferred.

You should also have:

• Strong spoken and written English.
• Excellent organization and attention to detail.
• The ability to manage multiple active jobs and changing priorities.
• Strong problem-solving and decision-making skills.
• Confidence communicating directly with customers and field crews.
• Experience using scheduling, job-management, CRM, and communication systems.
• A reliable internet connection and professional remote-work environment.

Important: This is a field service and technician coordination role, not a freight, cargo, trucking, or transportation dispatch position.

Schedule & Location

• Monday–Friday
• 10:00 AM–6:00 PM EST OR 11:00 AM–7:00 PM EST
• Remote position based in Colombia

This Role Isn't for Everyone

Some days everything will go according to plan. Other days, a technician becomes unavailable, weather delays a project, a customer needs to reschedule, and several jobs need to be reorganized at once.

This is not a traditional clock-in, clock-out role. If an urgent situation requires a quick call outside your normal schedule to make sure a crew or customer is taken care of, you're expected to take ownership.

Our technicians and subcontractors are the boots on the ground.

You're the person who keeps them moving.

Originally posted on Himalayas