Executive/Senior Executive (Electronics)

Key Responsibilities

Manage the day-to-day business operations of the Home Appliances category, ensuring smooth execution of sales, pricing, stock, and order-related activities.

Monitor competitor pricing, market trends, promotions, and product availability, and update/recommend selling prices to maintain competitiveness.

Identify and add new SKUs, brands, and sellers based on market demand, customer trends, and category growth opportunities.

Monitor pending, processing, delayed, and cancelled orders and take necessary actions to improve order fulfillment and reduce cancellations.

Coordinate with sellers, Warehouse, Operations, and Logistics teams to ensure product availability and timely order processing and delivery.

Develop and maintain strong relationships with sellers and brands, including negotiation of pricing, commercial terms, offers, stock availability, and promotional support.

Coordinate with Customer Experience, Content, Marketing, Accounts & Finance, Warehouse, and Operations teams for smooth category operations and campaign execution.

Conduct at least one market visit per week to assess competitor activities, pricing, new products, market trends, and potential business opportunities.

Ensure after-sales service cases are addressed within three (03) working days by coordinating with sellers, Customer Experience, and other relevant stakeholders.

Monitor category sales, order performance, seller performance, product availability, and business trends, and prepare regular reports with recommendations for improvement.

Requirements

Bachelor’s degree in Business Administration, Marketing, Management, or a relevant discipline.

Minimum 1–3 years of relevant experience in Business Development, Category Management, E-commerce, Retail, Home Appliances, or a related business.

Strong understanding of Home Appliances products, pricing, market trends, seller management, and category operations.

Strong negotiation, commercial, analytical, and problem-solving skills.

Good communication and cross-functional coordination skills.

Proficiency in Microsoft Excel/Google Sheets and business reporting.

Ability to manage multiple priorities and work effectively in a fast-paced e-commerce environment.