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About Beautyology Aesthetic Clinic
Beautyology Aesthetic Clinic is a leading premium aesthetic and skincare brand in Bangladesh, dedicated to enhancing natural beauty through advanced treatments, medical expertise, and personalized care. With state-of-the-art technology, certified professionals, and a client-centric approach, Beautyology has set new standards in the aesthetic and wellness industry. Our commitment to excellence, innovation, and ethical practice makes us a trusted name in aesthetic healthcare.
Why Join Beautyology Aesthetic Clinic?
At Beautyology, you’ll work in a professional, growth-driven, and collaborative environment where leadership, performance, and innovation are valued. We offer opportunities for career advancement, continuous learning, and the chance to play a key role in a fast-growing premium aesthetic brand.
Position Overview
Position Title: Executive/ Team Leader, Customer Relation Manager (Aesthetic / Skin & Laser Clinic)
The Executive/ Team Leader will oversee daily call center operations, lead and support the CRM team, ensure high-quality client communication, and drive appointment booking and sales conversion. This role requires strong leadership skills, deep understanding of aesthetic services, and the ability to maintain service excellence while achieving performance targets.
Working Hours
Full-time (as per clinic operating hours)
Weekly one day off
Key Responsibilities
Team Leadership & Supervision
Lead, guide, and supervise call center executives on daily operations
Monitor call quality, client handling, and communication standards
Provide coaching, feedback, and on-the-job training to team members
Ensure team discipline, attendance, and performance compliance
Client Communication & Service Excellence
Handle escalated client calls and sensitive cases professionally
Ensure accurate and consistent information regarding aesthetic, skin, laser, and cosmetic treatments
Maintain a high standard of client satisfaction and retention
Appointment & Schedule Management
Oversee appointment booking, confirmation, rescheduling, and follow-ups
Coordinate closely with doctors, therapists, and front desk teams
Ensure optimal schedule utilization and minimize appointment gaps
Sales & Revenue Support
Drive appointment conversion, package sales, and repeat visits
Support the team in explaining treatment plans, pricing, offers, and packages
Monitor individual and team sales performance and conversion ratios.
Online CRM & Digital Inquiry Management
Supervise responses to WhatsApp, Facebook, Instagram, and other digital platforms
Ensure timely, professional, and brand-aligned communication
Manage lead follow-ups and conversion from online inquiries
Reporting & Data Management
Review daily call logs, appointment reports, and follow-up sheets
Prepare and submit performance, conversion, and productivity reports to HOD
Ensure accuracy, confidentiality, and proper documentation of client data
Work at office
Full time
Banani, Dhaka
Applications for this job are handled on the company's own website.
এই চাকরির জন্য বিজ্ঞাপনদাতা ব্যক্তি/প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে কিংবা নিয়োগ প্রক্রিয়া চলাকালীন কোন প্রকার হয়রানিমূলক (শারীরিক/মানসিক) আচরণ করলে অতিসত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য কোন ব্যক্তি/প্রতিষ্ঠানকে অর্থ প্রদান করবেন না। চাকরিকালীন কোন প্রকার হয়রানির (শারীরিক/মানসিক) সম্ভাবনা থাকলে সেখানে জয়েন করবেন না। কোন প্রকার অর্থ লেনদেন বা নিয়োগদাতা কর্তৃক হয়রানির দায়িত্ব Chakrie বহন করবে না।
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