Executive (Service)

Technical Support: Offer expert technical support for our full range of Radiology & in-vitro diagnostic (IVD) analyzers and reagents.

Installation & Commissioning: Perform the installation, testing, and commissioning of a variety of medical machinery, specializing in X-Ray, Ultrasound, Biochemistry, Hematology, CLIA, POCT, ESR, Electrolyte, and Hormone analyzers etc.

Client Identification: Identify potential clients and target new markets for the sale of our diagnostic equipment and reagents.

Sales Strategy: Develop and implement a comprehensive sales strategy focused on our portfolio of IVD solutions from leading brands.

Lead Generation: Collaborate with the marketing team to generate leads and create effective promotional materials for our analyzers and reagent kits.

Product Demonstration: Conduct compelling product presentations and demonstrations of our Biochemistry, Hematology, and CLIA analyzers, among others, to potential clients.

After-Sales Service: Provide comprehensive after-sales service, including preventative maintenance and timely repair for installed equipment across all our brands.

Performance Tracking: Regularly track sales progress against set targets for specific product lines.

Service Monitoring: Monitor and document the number of successful installations, maintenance tasks, and repairs for all equipment, ensuring high standards of service.

Customer Feedback: Systematically collect and keep records of customer feedback on the performance of our installed machines.

Record Keeping: Maintain accurate and detailed records of all sales, service, and training activities related to our diagnostic solutions.

Reporting: Prepare and submit periodic sales reports to supervisors, highlighting achievements, challenges, and future plans for our key brands and product categories.