Must hold a recognized Certification or Training in IATA, GDS (Amadeus, Sabre, Travelport), or Airline Ticketing / Fares.
Candidates holding a Bachelor`s / Master’s degree in any discipline are encouraged to apply if they possess relevant industry experience.
Language Skills: Fluent spoken and written English communication.
IT Competency: IT knowledge, specifically in Microsoft (MS) products.
Reservation & Ticketing:
Handle booking, re-issuance, refunds, and ticketing through the airline systems.
Ensure accurate fare quotations, seat availability and schedule information for customers and travel agents.
Manage PNR creation, modifications, cancellations and itinerary issuance as per airline policy.
Maintain updated knowledge of airline schedules, routes and promotional fares.
Sales Support:
Communicate promotional offers, fare updates and product information to travel agents.
Identify and follow up on potential sales agents to increase market share.
Support B2B relationships with travel partners and maintain a strong rapport.
Customer Service:
Provide accurate and timely information to customers and agents.
Resolve queries and complaints professionally and efficiently.
Ensure high-quality customer experience aligned with airline and company standards.
Reporting & Coordination:
Prepare daily sales and reservation reports.
Coordinate with the airline principal for ticketing issues, fare discrepancies, and operational updates.
Maintain proper documentation and adhere to company compliance and reporting guidelines.
Other benefits are as per company policy.
Work at office
Full time
Dhaka
Applications for this job are handled on the company's own website.
Dynasty Travels Ltd is representing "Flynas" (Airlines) as GSA in Bangladesh. Flynas is a Saudi Arabian national carrier and one of the country's leading airline.
এই চাকরির জন্য বিজ্ঞাপনদাতা ব্যক্তি/প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে কিংবা নিয়োগ প্রক্রিয়া চলাকালীন কোন প্রকার হয়রানিমূলক (শারীরিক/মানসিক) আচরণ করলে অতিসত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য কোন ব্যক্তি/প্রতিষ্ঠানকে অর্থ প্রদান করবেন না। চাকরিকালীন কোন প্রকার হয়রানির (শারীরিক/মানসিক) সম্ভাবনা থাকলে সেখানে জয়েন করবেন না। কোন প্রকার অর্থ লেনদেন বা নিয়োগদাতা কর্তৃক হয়রানির দায়িত্ব Chakrie বহন করবে না।
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