Executive - Reservation & Ticketing

• Bachelor of Arts (BA) in Hospitality Management
• Bachelor of Business Administration (BBA) in Business Studies
• Bachelor of Commerce (BCom)

• Bachelor’s degree in Tourism & Hospitality Management, Business Administration, or any relevant discipline.
• Professional training or certification in airline reservation and ticketing will be considered an advantage.

• 1 to 3 years
• The applicants should have experience in the following business area(s): Advertising Agency, Airline, Travel Agency

• Age 20 to 35 years

• 1–3 years of practical experience in airline reservation and ticketing, travel agency, OTA, or corporate travel operations.
• Strong hands-on experience in Galileo GDS is highly preferred.
• Candidates must have practical knowledge of Galileo PNR creation, flight availability, fare pricing, ticket issuance, re-issuance, cancellation, refund, and related GDS operations.
• Experience with Amadeus, Sabre, or other GDS platforms will be considered an additional advantage.
• Fresh graduates may be considered only if they have strong practical training and knowledge of Galileo GDS.

Required Skills & Competencies

• Strong expertise in Galileo GDS.
• Practical knowledge of Galileo reservation and ticketing commands.
• PNR creation, retrieval, modification, and management.
• Flight availability and schedule checking.
• Fare display, fare pricing, fare rules, and tax calculation.
• Ticket issuance and re-issuance.
• Ticket cancellation, void, refund, and date-change procedures.
• Knowledge of domestic and international airline reservation and ticketing.
• Understanding of airline fare rules and booking classes.
• Strong attention to detail and accuracy.
• Good communication and customer service skills.
• Ability to handle urgent and last-minute travel requirements.
• Strong coordination, follow-up, and problem-solving skills.
• Good command of MS Office, particularly Excel and Outlook.
• Ability to work under pressure and meet strict ticketing deadlines.

Key Skills

• Galileo GDS Expertise | Galileo Reservation & Ticketing | Galileo PNR Creation & Management | Flight Availability & Schedule Checking | Fare Display & Pricing | Ticket Issuance & Re-Issuance | Cancellation & Refund Processing | Fare Rules & Tax Calculation | Domestic & International Air Ticketing | Airline Coordination | Customer Service | Urgent & Last-Minute Booking Handling | Accuracy & Attention to Detail