New Customer Acquisition
- Identify and approach potential customers who regularly import/export goods.
- Visit factories, buying houses, e-commerce businesses, traders, corporate offices, and SMEs.
- Generate new customer leads through field visits, phone calls, email, WhatsApp, LinkedIn, and other channels.
Corporate & Commercial Sales
- Target industries such as RMG, textiles, accessories, footwear, electronics, e-commerce, trading, and manufacturing.
Existing Customer Management
- Understand customer complaints, requirements, and expectations and coordinate with Operations/Customer Service for solutions.
Sales Target & Revenue Responsibility
- Achieve monthly and yearly sales and shipment-volume targets.
Market Development
- Provide management with information about market trends and competitor activities.
Digital & Brand Marketing
- Promote the company's services through Facebook, LinkedIn, WhatsApp, email marketing, and other relevant channels.
Customer Follow-up
A major responsibility should be systematic follow-up:
Lead → Contact → Meeting → Quotation → Negotiation → Booking → Shipment → Repeat Business
Coordination With Operations
- Collect accurate shipment requirements from customers.
Payment & Credit Follow-up
- Follow up with customers regarding outstanding invoices.
Customer Retention
- Maintain strong relationships with high-volume customers.
