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Bachelor/Honors, Bachelor of Science (BSc)
✔ Basic knowledge of computer hardware, operating systems, and troubleshooting.
✔ Basic understanding of LAN networking and network connectivity.
✔ Intermediate proficiency in WordPress website management, including content updates and basic customization.
✔ Intermediate knowledge of Facebook Page management, content publishing, and basic performance monitoring.
✔ Knowledge of or hands-on experience with software implementation and user support processes.
✔ Basic skills in Adobe Photoshop and Adobe Illustrator for creating and editing visual content.
✔ Working knowledge of AI productivity tools such as ChatGPT and Gemini .
✔ Good analytical, problem-solving, and troubleshooting skills.
✔ Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
✔ Dynamic, proactive, and self-motivated with a strong willingness to learn new technologies and take on responsibilities.
✔ Ability to work independently as well as collaboratively in a team environment.
We are looking for a proactive and tech-savvy IT & Digital Support Executive to provide basic IT support, assist with software and ERP-related activities, manage digital platforms, and support day-to-day technology operations within the organization. Key Responsibilities
✔ Provide basic troubleshooting support for computers, software applications, printers, internet connectivity, and other IT-related issues.
✔ Assist with software implementation, user support, and training activities in coordination with vendors and internal teams.
✔ Coordinate with ERP/software end-users and software vendors to identify, troubleshoot, and resolve system-related issues.
✔ Maintain issue registers, service logs, and follow-up records to ensure timely resolution and service delivery.
✔ Support the IT Team in monitoring and enforcing organizational IT policies related to data backup, security, internet usage, and system access .
✔ Manage and maintain company WordPress websites , including content updates, plugin/theme updates, and basic customization.
✔ Handle Facebook Page activities, including content posting, engagement monitoring, basic analytics review, and page management.
✔ Support basic LAN setup, network connectivity, and troubleshooting activities.
✔ Create and edit basic visual and marketing content using graphic design tools when required.
✔ Utilize AI tools such as ChatGPT and Gemini for productivity improvement, documentation, research, content assistance, and operational support.
✔ Prepare basic IT, website, social media, and support activity reports as required by management.
✔ Perform any other IT, digital support, or administrative responsibilities assigned by the Reporting Manager or Management.
We are looking for a proactive and tech-savvy IT & Digital Support Executive to provide basic IT support, assist with software and ERP-related activities, manage digital platforms, and support day-to-day technology operations within the organization. Key Responsibilities
✔ Provide basic troubleshooting support for computers, software applications, printers, internet connectivity, and other IT-related issues.
✔ Assist with software implementation, user support, and training activities in coordination with vendors and internal teams.
✔ Coordinate with ERP/software end-users and software vendors to identify, troubleshoot, and resolve system-related issues.
✔ Maintain issue registers, service logs, and follow-up records to ensure timely resolution and service delivery.
✔ Support the IT Team in monitoring and enforcing organizational IT policies related to data backup, security, internet usage, and system access .
✔ Manage and maintain company WordPress websites , including content updates, plugin/theme updates, and basic customization.
✔ Handle Facebook Page activities, including content posting, engagement monitoring, basic analytics review, and page management.
✔ Support basic LAN setup, network connectivity, and troubleshooting activities.
✔ Create and edit basic visual and marketing content using graphic design tools when required.
✔ Utilize AI tools such as ChatGPT and Gemini for productivity improvement, documentation, research, content assistance, and operational support.
✔ Prepare basic IT, website, social media, and support activity reports as required by management.
✔ Perform any other IT, digital support, or administrative responsibilities assigned by the Reporting Manager or Management.
Other benefits are as per company policy.
Work at office
Full time
Dhaka
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