Executive (Care & Clean), Bashundhara City Shopping Mall

Supervise and manage daily housekeeping operations across all areas of the shopping mall, tower, and associated facilities, ensuring high standards of cleanliness and hygiene.

Lead, guide, and monitor Supervisors and CCPs, ensuring proper execution of duties, discipline, grooming, and compliance with assigned responsibilities.

Plan and monitor daily deployment, shift schedules, attendance, leave, and overtime using HR Cloud/MIS systems to ensure optimal workforce utilization.

Oversee cleanliness of all critical areas including floors, washrooms, steel/glass fittings, branding boards, fountains, mess areas, and common spaces.

Monitor specialized cleaning activities including deep cleaning schedules, weekend cleaning, pest control operations, and maintenance of female-specific areas (washrooms, breastfeeding rooms, daycare center, etc.).

Ensure availability and proper usage of hygiene materials such as hand wash, tissue paper, and cleaning consumables at all required locations.

Conduct regular inspections, site visits, and performance checks of CCPs and supervisors, ensuring compliance with SOPs and quality standards.

Prepare and manage operational reports, attendance records, incident reports, and staff-related documentation including bills and duty statements.

Coordinate with management and other departments to resolve operational issues, maintain smooth workflow, and implement instructions effectively.

Ensure proper functioning of cleaning equipment and support continuous improvement through staff guidance, motivation, and on-the-job supervision.