Engineering Manager, ChatGPT Search Infrastructure

About the Team

The ChatGPT Search Infrastructure team builds the foundational systems that power search experiences across ChatGPT. We develop the infrastructure that connects models with search systems and other sources of real-time information, enabling ChatGPT to deliver timely, relevant, and trustworthy answers to users around the world.

Our work sits at the intersection of product engineering, AI, and large-scale infrastructure. We build shared platforms and abstractions that enable product teams to independently develop, evaluate, and launch new search-powered experiences. These platforms provide the guardrails, testing capabilities, observability, and rollout controls needed to prevent reliability, scalability, quality, and latency regressions while supporting rapid product iteration.

The team partners closely with:

• Post-Training on model launches, experimentation, and prompt optimization
• Search product verticals on new user experiences
• Inference on GPU efficiencies
• Indexing and Retrieval on the systems that identify and deliver relevant information
• Capacity/Fleet team to ensure optimal regionalized provisioning of GPUs and CPUs

You might thrive in this role if you:

• Have experience managing senior engineers and leading teams responsible for complex, high-scale infrastructure, online serving, or distributed systems.
• Bring significant technical depth in backend infrastructure, platform engineering, APIs, low-latency serving, experimentation platforms, or AI-powered product development.
• Understand how models, prompts, inference systems, search orchestration, indexing, retrieval, and infrastructure work together to deliver an end-to-end user experience.
• Have partnered with research or Post-Training teams to launch models, run controlled experiments, evaluate model behavior, or optimize prompts in production.
• Have built shared platforms that allow other engineering teams to independently develop and launch features within well-defined reliability, scalability, quality, and performance guardrails.
• Have shaped the architecture of systems with demanding availability, latency, and scale requirements, with testability, observability, safe rollout, and operational excellence built in from the outset.
• Can move comfortably between technical depth, product strategy, organizational leadership, and people management while exercising strong judgment in ambiguous environments.
• Build strong cross-functional partnerships, empower experienced engineers to lead, and care deeply about developing people and creating an inclusive, sustainable team culture.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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