Enablement Lead, Government

About the Team

The Adoption, Innovation, and Transformation team within OpenAI for Government helps government organizations turn OpenAI products into durable capabilities and measurable mission impact.

We work alongside public servants to move from initial exploration to confident, responsible, organization-wide use of AI. Our work combines hands-on enablement, adoption strategy, deployment support, community, content, and practical transformation tailored to government missions and operating environments.

By translating the potential of OpenAI’s technology into better individual workflows, stronger teams, and improved public services, we help government customers deepen adoption, build lasting organizational capability, and spend more time on mission.

You might thrive in this role if you:

• Have 6+ years of experience in customer-facing, enablement, instructional, adoption, or transformation roles, engaging executive, business, and technical audiences in government or similarly complex enterprise environments.
• Understand and value public service and can build credibility with government leaders, program owners, technical teams, and front-line public servants.
• Possess exceptional presentation, facilitation, and communication skills, particularly when translating complex AI capabilities into clear, accurate, and practical value for audiences with different levels of technical fluency.
• Have experience designing learning journeys and leading workshops, training programs, executive engagements, customer events, or scaled adoption initiatives.
• Bring strong practical fluency and enthusiasm across ChatGPT, Agents, and the broader OpenAI product ecosystem, with an understanding of how AI can be applied to real-world government workflows.
• Are a versatile writer and storyteller who can turn complex information into useful and compelling training materials, presentations, demonstrations, communications, and customer stories.
• Can connect product capabilities and enablement activities to measurable outcomes such as activation, sustained usage, improved quality, faster delivery, reduced administrative burden, better decision-making, risk reduction, customer satisfaction, or mission impact.
• Can identify patterns across government customers and convert them into scalable systems, programs, content, and best practices.
• Are highly organized and comfortable managing multiple workstreams, adapting in live customer environments, and bringing clarity and momentum to ambiguous situations.
• Bring humility, empathy, curiosity, and a genuine desire to help public servants and colleagues succeed.
• Are personally committed to fostering the safe and responsible evolution of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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