Email Automation & QA Specialist

Essential

• Strong systems thinking and attention to detail — you catch edge cases and take pride in error-free output.
• Practical experience building or operating automation (AI-assisted workflows, scripts, no-code/low-code tools, or process automation) in a production environment.
• Working knowledge of HTML and CSS for email — enough to troubleshoot, update, and QA code confidently.
• Experience with Liquid templating or similar dynamic content systems.
• Deep familiarity with how work moves through a production pipeline: inputs → assembly → validation → launch → iteration.
• Comfort with tooling and operational rigor: naming conventions, documentation, change control, and ongoing maintenance.
• Clear, proactive communication and ownership of deliverables.
• Experience with Braze or a comparable lifecycle marketing platform.
• Experience with content catalog management and dynamic template logic.
• Familiarity with UTM tracking, link management, and campaign attribution.
• Experience with mobile deep linking platforms (e.g., Branch.io).
• Experience with inbox testing tools and client rendering QA.
• Experience working within a component-based design system.

How this role fits the team

This role sits within the design technology pillar of the Marketing Design team, working closely with the design technologist, content strategist, and senior designers — and partnering with Lifecycle/Marketing Ops for launches.

You’ll receive finished designs and copy, build them accurately into Braze, and hand off validated campaigns to lifecycle managers. Your lane is automation + execution quality: improving how we produce emails, ensuring the system keeps working as we scale, and maintaining a consistent quality bar across every partner send.