Electronic Medical Records (EMR) Clinical Support Specialist

Education:

• RN designation with OCN experience preferred.
• Bachelor of Science Degree in Nursing preferred.

Certifications/Licenses:

• Valid state Driver’s License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.
• Unencumbered Nursing Licensure

Previous Experience:

• Minimum three (3) years hands on oncology nursing experience required.
• Minimum two (2) years managing PHI (protected health data) or direct patient care preferred.

Core Capabilities:

• Analysis & Critical Thinking: Working understanding of oncology healthcare needs and previous skill with maintenance of healthcare records and clinical content
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, and diversity awareness. Ability to work effectively with sensitive and confidential material.
• Good command of the English language. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
• Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, collaboration and partnerships, as well as a positive employee.
• Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability to work independently with limited to moderate supervision.
• Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
• Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
• Standard Core Workdays/Hours: Monday to Friday 8:00 AM – 5:00 PM. May need to work some weekends or evening hours as company needs dictate.